
Ness c
The ui is too confusing compared to the old app. When booking a ride there was a huge blue marker which i walked to. Turns out, the app was telling me to start walking from there to a different location, DIFFERENT from the location i had booked, which was an active bus stop. Theres no way to provide feedback on reasonings behind missed rides like the old app. The new vans they use are uncomfortable to sit in too. Overall, this app is a mess.
12 people found this review helpful

Samantha S
Poorer service since they switched management. Drivers continue to be great with safe driving skills. App experience and structure almost makes the service pointless, however. No accurate ETA, ever, and no way to contact the driver directly. At this rate, buses and trains are a more reliable way to get to school and work as there are more rides available and they have a timely schedule. Metro Micro has great potential. I would like to see it reach it.
1 person found this review helpful
Spare Labs Inc.
April 29, 2026
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why doesn't it work for me broken app I put my phone number and it doesn't work why can't I put my email instead. (You are no longer logged in You have been redirected to the login screen) - (Something went wrong Verification code was already sent recently, please wait and try again soon)